Costco realized this and with the huge profit margins, they can offer attractive return policies, even on mattresses. Here is exactly how it works and everything you need to know to take full advantage. ft., freezers, ranges, cooktops, over-the-range microwaves, dishwashers, water heaters, washers … Go to My Orders tab, choose the Return Items button next to the relevant order, and go through the prompts to complete your return request. With their “risk-free 100% satisfaction guarantee,” you don’t have a time limit to return products except for electronics under a 90-day return policy and diamonds that must be returned in 48 hours. This is an exception to Costco's return policy. How Can I Return My Mattress At Costco? It is a requirement that you use your mattress for a minimum of 30 days, you have a full 101 nights to really see if it will work for you. Costco’s generous return policy Costco always has the customer in mind and wants to guarantee that the customer feels fully satisfied with the product they are purchasing. Costco’s excellent mattress return policy makes buyers feel confident about their purchase. Costco employee here, the policy is satisfaction within a reasonable amount of time". Returns are not accepted at the IKEA Planning Studio. The return policy at Costco is so darn good that it deserves it’s own article. Another advantage of buying a mattress at Costco and then return it is that if you used your Costco membership number, you don’t even need to keep your receipt. Costco always has the customer in mind and wants to guarantee that the customer feels fully satisfied with the product they are purchasing. Enter your email to receive email and other commercial electronic messages about the latest news, promotions, special offers and other information from Costco, regarding Costco, its affiliates and selected partners. So, after Casper receives the returned mattress, they carefully inspect it and wash if it’s necessary. Your email address will not be published. Also not a good option for us. Most stores have anything over two years go to a store manager, who will look at your purchase/membership history and determine if you spend enough at the store to off set the cost of returning the mattress and destroying it. These items include:eval(ez_write_tag([[300,250],'smartsleepingtips_com-large-mobile-banner-1','ezslot_5',112,'0','0'])); Some customers have said that Costco will not take back an item if it has gone beyond the manufacturer’s warranty. If you were given a gift and would like to return it yourself, you can return it to Costco. The truth is that the costco mattress return policy is one of the best in the world. Although very lenient, one should abuse Costco’s return policy. What is Costco return policy without Receipt? All online mattress companies will list their return policies on their websites. Costco’s generous return policy. With the financial difficulties many families are dealing with at the moment, most people tend to prefer to do their shopping in the most affordable places. Currently Costco is selling these Casper queen memory foam mattresses for just $479.99, which is a full $120 off the usual retail price. Just log in to your account and choose the “Return Items” button. The Costco mattress return policy makes it easy for their consumers to return items. Either go online or visit in-store to begin your return. And all you need to do is to either bring the furniture to the nearest Costco warehouse or begin the return process online. In general, refunds should appear on your credit card within 30 days of the request.eval(ez_write_tag([[250,250],'smartsleepingtips_com-leader-1','ezslot_7',111,'0','0'])); Costco accepts returns on almost everything, including mattresses, no matter when it was purchased. I am a lifelong advocate of sleep, continually learning, and striving to be better than I was yesterday. Perfect Cloud UltraPlush Gel-Max 10 Inch Memory Foam Mattress review. If you don’t have one, make sure that you know the Costco membership number of the person who gave you the gift. It’s incredibly simple and you’ll immediately have a confirmation on your member’s page – you will get your return label immediately, without any delays. If you return your mattress more than a few times, you might have your Costco membership canceled. I’m Kris and this is my blog where I talk about all things related to sleeping. If it's one of the memory foam matress. The length of time for your refund to be processed depends on both the retailer and the card issuer. Unopened mattresses are eligible for return and refund after delivery. Where'sthe refund. If you purchased a non-mattress item from 11/6 through 12/6, you have until January 6, 2021, to return the item. One customer tried to return a 15-year-old pressure washer when it stopped working. Costco’s return policy highlights a “risk-free 100% satisfaction guarantee”. It is the responsibility of the customer to bring the mattress back into a Costco store in order for a refund to be processed immediately. Used or damaged merchandise. Enter your email to receive email and other commercial electronic messages about the latest news, promotions, special offers and other information from Costco, regarding Costco, its affiliates and selected partners. Its "risk-free, 100% guarantee" on their items means if you're not satisfied with your mattress, simply return it anytime for a full refund. All right reserved. Eligible orders for online returns will receive a shipping label via email to print and attach to your package. We also contacted several Costco Warehouse stores to confirm this information. This is the quickest way to return merchandise and receive a refund or store credit. It might take you a couple of months to make sure it is the right mattress for you. There are a few exceptions: As of May 2020, Costco will also not accept returns on the following high-demand items to keep shoppers from stocking up and then returning the items later if they have not used them. So, what can you do? This way, they can try out the mattress multiple times and they already know what they can expect from it in case they decide to buy it. These items do not go back to Costco’s sale floor as they have a strict vetting process for the things they sell.eval(ez_write_tag([[300,250],'smartsleepingtips_com-large-mobile-banner-2','ezslot_10',113,'0','0'])); Just because you can doesn’t mean you should. Are they harmful to humans? Some of the returned items may go to companies that buy defective merchandise. Although Costco will refund you for any defects on the mattress, they most likely will not refund a completely worn-out item from years of use.eval(ez_write_tag([[300,250],'smartsleepingtips_com-banner-1','ezslot_4',109,'0','0'])); For the most part, yes. The good thing about the mattress return policy on Costco is that you can return your mattress any time if you are not happy with it. Most mattress brands offer a period of sleep trial. It molds to your contours, offering superior pressure point relief. Costco’s return policy highlights a “risk-free 100% satisfaction guarantee”. And why do some homes become... How to Move a Sleep Number Bed (Step-by-Step Guide). You do not need a membership; however, if you do not have the receipt of the gift, you will need the membership number from the person who purchased it. For large items, Costco will send an email with additional instructions. However, if you are not a Costco member, it would help if you have the receipt, but it may not be required to get your return. 2+ years is pushing it. Costco provides a generous return policy; however, if abused, they may revoke your membership. Most members … You will no longer be able to experience the numerous perks that Costco has to offer. Stores only process a credit card refund to Costco Amex cards. Return periods. The customer’s membership ended up canceled. But does this include mattresses? I disagree. That “satisfaction guaranteed” exchange policy even extends to the cost of your membership. Mattresses are subject to our “Member Satisfaction” policy. Even though there are still some exceptions such us projectors, smartphones, among others, which need to be returned within 90 days, in what concerns mattresses, you don’t have a time limit to return it. You’re also able to exchange your mattress once in the 365 day period. Select Orders & Returns. Gifts can be returned with receipts. They agreed to the return no problem. What is the return policy for Costco mattresses? The Silentnight 1200 Pocket Memory Cushion Top mattress features Silentnight's exclusive Mirapocket spring system technology for superior support and exquisite comfort. Choose the Return Items button next to the appropriate order, and follow the prompts to complete your return or replacement request.